Can I Cancel My Bt Landline And Keep Broadband. You will be able to cancel any of your BT products or services by contacting the customer service. Compare broadband without a landline.
However you may not be able to keep your existing landline number if you are switching landline provider at the same time as moving home. Find out how to check or change your BT calling plan. If a provider raises prices and you have a fixed contract taken out after 23rd January 2014 you have a right to cancel mid-contract.
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If youre cancelling and not switching or are moving to Virgin Media or any other provider which doesnt use Openreach then youll need to call BT on 0800 783 1401. This is known as number porting. If a provider raises prices and you have a fixed contract taken out after 23rd January 2014 you have a right to cancel mid-contract. The provider must notify you of the price increase 30 days in advance giving you 30 days to cancel.
